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Prepare For Your Visit to The Spa At The Hotel Hershey

Everything you need to know for your upcoming visit to the Chocolate Spa

Thank you for planning a visit to The Spa At The Hotel Hershey! We look forward to welcoming you. Prepare for your day of relaxation; we put together this guide of everything you need to know.

Before You Arrive

Complete the Health Questionnaire

If you have a printer, you can fill out our health questionnaire before your arrival to expedite the check-in process. If you are unable to complete and print before you arrive, not to worry! The team has copies available on-site.

On your spa day

Arrive early

Please arrive at least 30 minutes before your first scheduled appointment. This ensures you have enough time to check in, complete and/or hand in your health questionnaire and pay. For your convenience, a 20% service charge will be added to your bill for all services and packages. The service charge will be distributed to the spa therapists and support staff who served you during your spa experience.

Relax before and after your treatments

Once you are checked in, a member of the team will escort you to the locker room and provide a brief tour and overview of the spa. Then you can change into a robe and slippers and enjoy your day. Your technician will find you in one of the relaxation lounges for your appointment, so you do not need to worry about the time! 

Choose from four relaxation lounges throughout the spa and enjoy fruit-infused water, an assortment of teas, coffee, hot chocolate, fresh fruit, nut mixes and a selection of fresh muffins. The Quiet, Silent Relaxation and Inhalation rooms offer a tranquil atmosphere, while The Oasis Lounge is the perfect space to socialize with a group of friends. 

We also recommend using the showers and steam rooms, which are located in the locker rooms. Even if you are just visiting for the day, all guests of The Spa At The Hotel Hershey receive access to The Hotel Hershey's indoor pool and whirlpool, as well as the fitness center, saunas and more than 5.5 miles of outdoor trails! Fitness classes are offered daily and also available to spa guests.  

After your visit


Before you leave the spa, be sure to peruse our retail areas for yourself, or someone special! Our favorite picks include Chocolate and Mojito Signature products and chocolate lip balm. The spa also sells a variety of makeup, nail polish, skin and hair care items and accessories.

Then, stop by Signatures; Chic Boutique; and Shine, A Lilly Pulitzer® Signature Store for more shopping! At Signatures, you will find the Hotel's signature in-room bath and body products and luxurious bathrobes as well as The Hotel Hershey logoed items. Chic Boutique offers fashion-forward women’s clothing, contemporary jewelry, accessories, and more. Shine is the Hotel's most colorful boutique, stocked with your favorite Lilly Pulitzer® prints in apparel and gifts. 


The Hotel Hershey is known not only for the Chocolate Spa but award-winning dining. Make a dinner reservation at The Circular (the Hotel's flagship restaurant), Harvest (farm-to-fork American cuisine)  or Trevi 5 (modern Italian grill). You can also cozy up at the Iberian Lounge and enjoy a Hershey's Kisses Signature Chocolate Martini. Cheers!

Stay a little longer

Stick around and stay a while! Book a room for the night and enjoy the stunning grounds of The Hotel Hershey. From the formal gardens to the fountain lobby, there is beauty at every turn. The Hotel even offers overnight spa packages that include credit to be used toward your treatments.

When you get home

Share your experience on social media and use #ChocolateSpa. Then, call our reservations team at 844-330-1797 and make a plan to do it all again!

Originally created by Reilly Fies