Hershey Lodge Employees Go Above and Beyond for the Family of an Armed Forces Member
Over the summer, the employees of Hershey Lodge were presented with an opportunity to personally thank an armed forces member. Pam Kinney of the room service team received a call from a military Commander serving in Afghanistan. He was calling to request a gift basket be delivered to his family’s room as they would be staying there that week for a family reunion, one that he unfortunately would not be able to attend. After assuring him that everything would be taken care of, Kinney and Autumn Hill, her supervisor, set out to make the family’s experience at Hershey Lodge even more memorable.
“Not only did the staff of Hershey Lodge put together two incredible baskets, including a note from me, but they (you all) included a note of your own that simply stunned us by your thoughtfulness and generosity. My wife was so surprised that she called me at 1:30 in the morning local Kabul time,” wrote the Commander.
A few days later, General Manager Jason Heath and Front Office Manager Chris Duncan received an email from the servicemember thanking the team at Hershey Lodge for everyone’s generosity. He continued by stating that Jason and team would also receive a handwritten note in the mail. Weeks later, the note arrived along with a flag that had been flown over war-torn Afghanistan in honor of the employees of Hershey Lodge. The framed flag has an inscription thanking the Lodge team for going above and beyond.
“After all these year of conflict in Afghanistan, it's easy for us to understand and accept that some people back home have forgotten that there are service members deployed here and all over the world, and that our families always pay a higher price and make bigger sacrifices than we in uniform could ever make. The kindness that you and your team at Hershey Lodge showed to my family is very much appreciated,” wrote the Commander.
Hershey Lodge is proud to support our Armed Forces. Thank you to all of the service men, women and veterans, on Veterans Day and every day.